The care behind every smile
Your peace of mind is the whole point. Here's exactly how we earn your trust — layer by thoughtful layer.
Four things we get right, every single time
A leader you can trust
An activity they'll love
Booking in a few taps
A clear, fair price
Five layers before a leader's first booking
And recurring background monitoring for as long as they're on the platform.
Identity
- Government ID verification
- Selfie / liveness match
- Address confirmation
- Phone & email verification
Background
- National criminal database
- County & federal criminal search
- Sex-offender registry
- Recurring background monitoring
Qualification
- Two references
- Experience verification
- Skills demonstration & interview
- Safety-scenario assessment
Training
- Child safety & mandatory reporting
- CPR & first aid
- Allergies & medical emergencies
- Appropriate boundaries & photo policy
California operates TrustLine, the state registry for in-home caregivers, which includes fingerprint screening. Our final onboarding standards are being designed with California childcare counsel before launch.
Simple promises that keep kids happy and safe
- A parent or guardian is always home during pilot sessions
- Every leader checks in and out with GPS and your one-time PIN
- The fun comes to you — kids stay right at home or a nearby park
- Gentle, age-right activities chosen for each child
- Your family's privacy comes first — photos only with your okay
- A friendly safety team on standby, with one-touch help if it's ever needed
- Clear, kind boundaries every leader is trained and glad to follow
Check-in & check-out
Every session is bookended by verification.
Check-in
- GPS confirmation
- One-time PIN or QR
- Children & adult present
- Key info reviewed
Check-out
- Customer PIN
- Session summary
- All-good confirmation
- Two-way rating
Help is one tap away
Every leader's app keeps 911, your phone, and our safety team a single tap away, with your child's key details ready to share. It's the backup plan you'll be glad is there — and hopefully never need.
Coverage built around kids and families
We're working with a broker experienced in childcare, staffing, and in-home services on coverage designed for in-home and park sessions, same-day bookings, and more.
Trust, earned session by session
Every Bright Time Kids leader is background-checked, trained in CPR and first aid, and continuously monitored. Every session runs on clear safety rules, with our team just a tap away. And to start, a parent stays home while your children play — so trust is something you see for yourself, not something we ask you to take on faith.
Join the founding-family waitlist